Parent/Student Satisfaction Report

Rankings were done on a scale of 1 to 5.
(4 being specified as " Very Good " and 5 as "Excellent ")

* All Percentages based on "Very Good" or "Excellent" Ratings

Parent Evaluation: Year #1    Year #2 Year #3
Were expectations met 74% 87% 87%
Overall care 94% 96% 97%
How well did program treat you 91 % 96% 96%
Therapist approachability 91% 92% 95%
Overall Rating 92% 98% 93%
Family Meeting Overall 72% 87% 93%
     
Program Improvements:
     
N/A 57% 14% 25%
None   17% 18%
Admin. Communication 3% 20% 13.64%
Quality of food/equipment 5.5% 10% 8.33%
       
Student Evaluation :
     
Liked Aspen Experience 75% 68% 60%
Therapist Sessions 89% 92% 90%
Group Discussions 70% 63% 71%
Talking with Staff 83% 92% 88%
Letters from Home 78% 76% 82%
Family Solo 88% 85% 93%
Multi Family Group 71% 86% 88%
Aspen Experience Positive Change 96% 91% 95%